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Online forums are valuable learning tools: they merit the time and thought it takes to create them, but they must be well-designed to be effective for instructors and students. Baker and Ahlegren (2022) note that instructors may start out with the best of intentions and a desire to achieve multiple goals, such as promoting critical thinking and fostering a community of authentic learners. However, discussion boards often become just another writing assignment, a missed opportunity to “elicit debate, inspire meaningful ideas, and fully engage . . . learner[s]” (Blakely et al., 2022, p. 3). When this happens, students can view discussions as transactional, not transformative (p. 3).

In online courses, opportunities for student engagement need to be deliberately designed (Martin & Bolliger, 2018). One common way to promote student engagement online is through discussion forums, for which there are widespread established best practices. However, the Q&A discussion forum, which is typically not graded or required, is often thrown into a course without clear intentions or structure. When purposefully designed, a Q&A forum can facilitate the crucial engagement types that are essential to building a community of inquiry in an online classroom, ultimately improving student satisfaction and learning outcomes. These engagement types are student-content, student-student, and student-instructor (Bernard et al., 2009 as cited in Martin & Bolliger, 2018). A Q&A forum should incorporate best practices around all three engagement types.

If you’re an educator, you're probably familiar with the concept of accessibility, which often manifests in the classroom in the form of accommodations requests to meet specific students' needs. If you're an online educator, you've hopefully heard about web accessibility, which requires adhering to specific guidelines when designing and providing materials via the web, reducing the need for student accommodations by anticipating and removing potential barriers to learning.

According to the United States Census Bureau, over 57 million Americans, nearly one in five people in the U.S. population, report living with a disability. To make certain all your students can have a successful learning experience, it is important to take steps to make the online learning environment accessible. Find below ten strategies for making your online course space accessible to all users.